Contact Information
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For general support on the areas of website, online registrations, SuperCRM and MyNetball Manager app contact support@sportsground.com.
For general support on SKED competition management contact competitions@sportsground.com
Otherwise, please contact our support team on 0800 777 876 Monday to Friday, 8:30am to 5:00pm. You will be required to enter your unique 4-digit pin. If you are unsure of your pin, please email us at support@sportsground.com.
For all other queries please contact Jenna Murie, Netball NZ jennam@netballnz.co.nz
For queries please contact the administrator at your local Netball Centre.
Click here for a user guide of the registration and team entry process for clubs & schools.
Support
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Comprehensive online support is available at our online support centre.
When logged in you will see a green Help button in the bottom right hand corner of every page.
From the Dashboard click into the Support & Community tile to be taken directly to our online support area.
For an overview of using the Sporty including website, online forms, newsletters, member management, online payments, please watch our Web Tools Webinar (note this does not include SKED).
New SKED User Overview
SKED introductory videos (Note, you will need to be logged in to Sporty to be able to view these videos)
Video 1: SKED - Organisation Settings
Video 2: SKED - Competition Builder
Video 3: SKED - Draws, Results and Standings
All clubs & schools will have the Netball Registration Superform. Centres also have the ability to create and using their own local forms. The starting point is our support article Building & Editing a Form.
Other introductory support articles include:
Administrator view of Online Registrations
Automatically trigger selection of product
Introduction to online registrations
Obtain a direct link to an online form
Receive a copy of a registration form
Sending invitations to re-register via the 'Magic Link' method
Provides access to the member management area, where you can see details of all people submitted from the web forms, then communicate with them, invite them to register, etc. Support articles include:
Filters: Create, share, modify, tags
Create a Filter (Video tutorial)
Member retention reporting and communicating
Sending an email or eNewsletter
SuperCRM Settings
Sporty has partnered with 3 payment providers Stripe, POLi and Debitsuccess. Detailed information is available at www.sportspay.co.nz on the different options available and how they may suit their organisation.
Xero for Sporty
For an overview of using Sporty.co.nz including website, online forms, newsletters, member management, online payments, please watch our Web Tools Webinar (note this does not include SKED). This webinar is directed at all users of Sporty.co.nz, not just the sport of netball.
If your Centre needs human support during office hours, please call Freephone 0800 777 876 (PIN required) for Sporty helpdesk.
If you don't know your PIN, email support@sportsground.com
There is comprehensive online support on all Sporty solutions here in the Support Centre.
Members
Admin Login